Community management isn’t a “nice-to-have” anymore, it’s a vital component of any social media and communications strategy. 

Intelligence organisations — particularly in the OSINT domain — are being outpaced by the rapid growth of publicly available information. The sheer volume and speed of this data makes it impossible to monitor effectively through manual methods alone. Even with certain OSINT technologies in place, critical blind spots persist. 

As the volume of data grows, so too does the challenge for intelligence professionals as the question becomes: “How do we manage this data? How do we organise it? How do we gain meaningful insights from it? And how do we take action from it?”